Saturday, October 19, 2013

Microsoft removes the Windows 8.1 RT update from the Store due to startup issues


Yesterday Microsoft started rolling out the Windows 8.1 update to Windows 8 and Windows RT users through the Windows Store. However those with Windows RT devices like the Microsoft Surface RT will notice that the Windows 8.1 RT update is no longer available on the Windows Store. It turns out there is an issue affecting some consumers who upgraded their tablets. If you've already started to upgrade your tablet and have encountered issues, there is a temporary solution in place while Microsoft fixes the issue

Following complaints from consumers on Microsoft's Forums, the following response from published by one of the forum moderators.
"Microsoft is investigating a situation affecting a limited number of users updating their Windows RT devices to Windows RT 8.1. As a result, we have temporarily removed the Windows RT 8.1 update from the Windows Store. We are working to resolve the situation as quickly as possible and apologize for any inconvenience. We will provide updates as they become available."
It seems the issue is connected to the start-up process during the Windows 8.1 upgrade. When rebooting to kick off the install, you'll be greeted by a blue screen, detailing that the "Boot Configuration File is missing some required information." If you face this issue, you can try out the following solution

[GUIDE] How to fix the Windows RT 8.1 upgrade fails with Boot Configuration error
Are you facing issues with your Windows RT device during the Windows 8.1 RT update? If you are facing the Boot Configuration Data file is missing error during the update, check out the following solution

The process has been confirmed to be working and your device is not expected to loose any data. If you do try out the solution on your Windows RT device, please leave us a comment and let us know how it goes.

Meanwhile we will wait for Microsoft to come up with a permanent solution to this issue and we will keep you posted on its progress.


source - WPCentral
DJRipster Web Developer

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