Tuesday, October 18, 2011

BlackBerry customer compensation outlined by RIM


The recent BlackBerry service outages lasted for four days and users all around the world were affected. To make up for these outages RIM is offering it's peeved customers a compensation package. This package will be offered in two parts. The first is a month of tech support - While this won't mean much to non corporate users, but companies which have deployed several BlackBerry devices on their network would benefit greatly from an extra month added to their subscription services.

Others will receive a month's free trial of this services. The second part is a collection of free apps which could be worth over $100. As BlackBerry apps are quite costly compared to their counterparts you may not have many apps but you will still save some money with what BlackBerry is offering.

The free apps are aimed more at non corporate users and include titles like: Sims 3, Bejeweled, N.O.V.A, Texas Hold'em Poker 2, Bubble Bash 2, Photo Editor Ultimate, DriveSafe.ly Pro, iSpeech Translator Pro, Drive Safe.ly Enterprise, Nobex Radio™ Premium, Shazam Encore, and Vlingo Plus: Virtual Assistant.

These apps will be available on BlackBerry App World starting October 19, and will be available until December 31. If this is not a great way to say 'sorry' I don't know what is. So I am sure RIM's customers will be willing to forgive.
Anonymous Web Developer

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