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The Motorola Droid X2 features a 4.3 inch touch display, 8GB of internal storage which can be expanded through microSD, an 8 megapixel camera and is powered by a 1GHz dual-core processor with 512MB of RAM. With these kind of specs it's quite unfortunate to hear that the Droid X2 will not be receiving Android 4.0 Ice Cream Sandwich (ICS).
While Motorola Droid X2 users hoped that the less than a year old handset will get the highly sought after ICS update, the device has stayed clear of Motorola's upgrade lists.
Now there is confirmation that the update will not make it's way to the Droid X2 and the news comes a response to a complaint made on Better Business Bureau:
Dear Ivan,
I am responding to the complaint you filed with Better Business Bureau regarding our Droid X2 model phone. I reviewed your recent case notes and it is noted that you received information from Motorola regarding Bootloader unlock and Ice Cream Sandwich.
We are working to balance the operator requirement for security to the end user, while supporting the developer communities desire to use these products as a development platform. It is our intention to enable the unlockable/relockable bootloader currently found on Motorola XOOM on other devices, where carrier and operators will allow it. This process is requiring a good deal of consideration and technical infrastructure and we have no announcements to make at this time for unlocking any devices.
Droid X2 is not on our list of devices that are slated to get Ice Cream Sandwich, but that does not mean it is not continuing to get support. Though it will remain on Gingerbread it is eligible for software updates if it’s determined that any are needed.
Thank You,Dorothy HodgesCorporate Consumer Advocacy OfficeIts a great disappointment for anyone who has invested in this device, and the justification that not many devices have been sold is not acceptable. If a company releases ten devices in a year they should offer proper after sale services for all devices.
source : Droid-Life